This website is operated by Plus Minus. Throughout the site, the terms we, us and our refer to Plus Minus. Plus Minus offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and purchasing something from us, you engage in our service and agree to be bound by the following Terms and Conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws).
A breach or violation of any of the terms will result in an immediate termination of your services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these. terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.
SECTION 5 - PRODUCTS OR SERVICES
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case by case basis. We reserve the right to limit the quantities of any products or services that we offer.
All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.
Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and / or orders that use the same billing and / or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and / or billing address / phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, please review our Returns Policy.
SECTION 7 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 8 - PERSONAL INFORMATION
SECTION 9 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 10 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Plus Minus, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 12 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Plus Minus and our parent, subsidiaries, affiliates, partners, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 13 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 14 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 15 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 16 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 17 - CANCELLATION POLICY
After Placing Your Order - We do not offer order cancellations once an order confirmation email is sent to you. Due to the nature of the service that we provide, all orders received are processed immediately by our automated system. All orders placed under http://plus-minus.co will be final.
After Your Order Has Shipped - We do not offer order cancellations once an order has shipped and once you have received a shipping confirmation email subjected as such "Order #### Has Shipped!". You understand, and are agreeable to these terms and conditions.
SECTION 18 - REFUNDS & EXCHANGES
1. For International Orders (Outside Singapore) - We do not accept returns or exchanges due to the nature of the service that we're providing.
2. For Local Orders (Within Singapore) - We accept returns.
- Only items that are defective and shipped from us will qualify for a refund.
- You will have 3 days from the date of receipt / date of receiving the item to inform us of the defects via email at firstname.lastname@example.org.
To complete your return, we require a receipt or proof of purchase.
- For purchases made online: An e-receipt is presented.
- Product is in it's original packaging and is not defective due to usage or mishandling.
- You are making an exchange for an item of same or higher value - of which the difference will have to be paid.
Once your return is received and inspected, we will then send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.
If your return is approved:
Refund - Your refund will be processed via a gift voucher.
Exchange - We will exchange the defected purchase with a brand new replacement.
You will be responsible for paying for your own shipping costs when returning your item for an exchange or refund. Shipping costs are non-refundable.
If you are shipping an item back to us, please consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item if your item is posted via a non-trackable shipping service and will not be responsible should the parcel get lost during transit.
SECTION 19 - SHIPPING
Fulfilment - Your order will be fulfilled by the estimated delivery date that can be seen in your Order Confirmation email once your order goes through. The Order Confirmation email subject will be as such " Order #### - Thank You!" Should there be no delivery date or window specified, please kindly allow your order to be fulfilled anytime within 30 days - 45 days upon receiving the Order Confirmation email. This may also vary due to exceptional circumstances as listed below:
- Government border closures due to Covid 19.
- Back-orders or pre-orders of any nature that may be delayed due to strict international border and freight cessations.
Shipping Address - Your order will be delivered to the shipping address that you input when placing your order. Should you have entered a wrong shipping address whether it is incorrect or incomplete, please kindly contact us as soon as possible at email@example.com for amendments.
Should you inform us of a wrong shipping address whether it is incorrect or incomplete after your order has been shipped, we reserve the right to decline any cancellations or refunds should the parcel get returned to us.
Should the parcel get returned to us due to a wrong shipping address, whether it is incorrect or incomplete, you will have to bear the shipping charges in order for it to get re-shipped.
Tracking - Due to Covid 19 and strict border controls on international logistics, airlines have drastically reduced international destinations. As such, international air freight frequency has been severely limited, leading to substantial delays for all international shipments. Package and tracking scans from our carriers may also be delayed to a certain degree. As a result, orders may not show tracking for a few days - even when your order is already on the way. We kindly seek your understanding to allow some additional time for tracking updates and for your parcel to reach you.
SECTION 20 - PRE-ORDERS
Pre-Orders are orders for products that are not yet available for general sale from Plus Minus.
In order to place a pre-order, you will need to provide certain information, including but not limited to your name, address and billing information. It is your responsibility to ensure this information is accurate and up to date. If we do not have accurate information, we will not be able to keep you informed.
Payments - Pre-order payments do not guarantee availability of the product but represent your offer to buy the product when it is generally released for sale from the brand. We reserve the right not to accept your offer at any given point in time.
When you place a pre-order, you will need to pay the full upfront price of the product.
Cancellations - We do not accept cancellations of pre-orders once an order confirmation email has been sent to you.
Delivery & Shipping - Please kindly refer to each individual product page for the estimated arrival date of each pre-ordered product. An estimated pre-order arrival date window is just an estimate, and may be subjected to shipment and custom delays. Should there be any delays, an email will be sent to you to inform you of any delays.
Where possible, pre-orders will be shipped to you or as soon as is practicable, subject to availability.
Please also kindly note that an estimated pre-order arrival date window is not inclusive of the shipping duration. This simply means that you will have to add the estimated pre-order arrival date window on top of the estimated shipping duration that is available under our shipping section.
An example of a pre-ordered product that is due to arrive in middle of June 2021.
You will have to take middle of June as an estimate and add on 3 - 5 working days Local shipping within Singapore will be an additional of 3 - 5 working days.
Release dates are subject to change. As a result, we cannot be liable for any changes to release dates or pre-order windows advertised by us.
SECTION 21 - ORDER & AUTHENTICITY
Each brand and product are guaranteed authentic from the brands themselves. Once you place an order with us, you are agreeable to the fact that the products purchased from us are guaranteed authentic from each brand. If you are hesitant or doubtful of the authenticity, please kindly make your purchase direct from the brands themselves.
You are not to open a dispute with the bank citing that the product is inauthentic, a duplicate or a fake once you place an order with us, once your order has shipped and once you receive your shipment and products. All orders placed under http://plus-minus.co are guaranteed authentic and will be final.
SECTION 22 - CONTACT INFORMATION
Please kindly email us at firstname.lastname@example.org should you have any questions. or concerns. regarding our Terms of Service.